- What is a Bank Freedom Prepaid MasterCard® Card?
- How do I use my Bank Freedom Card?
- How can I access the funds I loaded on my card?
- How much cash can I withdrawal at an ATM?
- Can I add cash to my card at the store?
- Is Direct Deposit really FREE?
- Can I pay at the pump for gasoline?
- What is the minimum balance required to rent a car?
- Can I close my prepaid card account and withdraw my money?
1. What is a Bank Freedom Prepaid MasterCard® Card?
It works much like a checking account. You can either deposit cash onto your prepaid card at a Green Dot® MoneyPak® retail location near you or have your paycheck or government issuded benefits check directly deposited to your prepaid card account. Once money is deposited on your Bank Freedom Prepaid MasterCard you can make purchases for goods and services at millions of locations worldwide and use your card at any ATM that displays the MasterCard, STAR, Maestro, or Cirrus acceptance marks. The prepaid card is convenient, safer than cash and your key to gaining financial freedom.
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2. How do I use my Bank Freedom Card? –The Bank Freedom Prepaid MasterCard is accepted at millions of locations worldwide. What does that mean to you? You can make purchases at retailers, over the Internet, over the telephone, and from catalogs. You can use it to make reservations for hotels, rental cars and much more.
- At the Store – When making purchases at the store, simply hand the merchant your card, sign for your purchase and there is no fee.
- Debit at the Grocery Store - If you choose Debit you will be asked to enter your PIN at the checkout stand. Based on the stores policy you may be able to get cash over the purchase amount when selecting Debit at the checkout stand. There is a small $0.50 fee for PIN based transactions. Remember purchases where you don’t enter your PIN are free.
- Over the Internet – You may use your Bank Freedom Prepaid MasterCard when making purchases over the Internet. You may be asked to enter your address as well as the CVV number (3 digit number that is on the back of the card).
- Making Reservations – You can use the Bank Freedom Prepaid MasterCard to make reservations for hotels, rental cars, and restaurants. Depending on the reservation, the merchant may require more funds on the card than are required for the reservation.
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3. How can I access the funds I loaded on my card? - You can get cash from your Bank Freedom Prepaid MasterCard at the store, at an ATM, or at the bank.
- Cash at the Store – When checking out at the register, choose Debit and ask for CASH OUT. It’s easy and a great way to get cash. It’s only $0.50 per transaction.
- Cash at an ATM – You can get up to $500 per day at any ATM displaying the MasterCard, STAR, Maestro, or Cirrus logos. That's over a 1,000,000 ATM's worldwide. There is a fee of $1.50 per transaction plus any fee charged by the owner of the ATM machine.
- Cash at the Bank – You can go to any banking office that handles a cash advance and request up to $1000 from your Bank Freedom Prepaid MasterCard. There is a fee of $4.00 for this service.
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4. How much cash can I withdrawal at an ATM?
Your prepaid card has a set ATM withdrawal limit of $500 per day. However, some ATM's have set limits that may be less than your card's limit.
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5. Can I add cash to my card at the Store? – Adding cash to your Bank Freedom Prepaid MasterCard is simple and convenient. Go to any Green Dot retailer and get a Green Dot MoneyPak. Using the MoneyPak to load cash onto your card is easy.
- Go to a Green Dot MoneyPak retailer near you (find a retailer)
- Purchase a MoneyPak.
- Call the number on the package to apply the money to your card. The cash will be immediately applied to your card.
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6. Is Direct Deposit really FREE? – There are many ways to add cash to your Bank Freedom Prepaid MasterCard. A convenient and very easy way to add money is to use direct deposit. When you receive your card in the mail, be sure to complete the direct deposit form and give it to your payroll department. The monthly fee of $4.95 is waived when you set up direct deposit with a minimum deposit of $500 a month.
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7. Can I pay at the pump for gasoline?
Yes. You will need to have a minimum available balance of $55 to $100 (amount varies depending on the gas stations policy). If you purchase gas at the pump and the merchant obtains an authorization for $55, Bank Freedom will hold this amount for the merchant. If the total purchase comes to $40, the merchant will complete the transaction by collecting on the $40. The remaining $15 will be released back into your prepaid card account.
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8. What is the minimum balance required to rent a car?
You need at least 15% above the authorized security deposit amount to rent a car.
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9. Can I close my Bank Freedom Prepaid Card account and withdraw my money?
Yes. You have two choices to do this, either withdraw your money at an ATM or you can also request the funds be sent to you in a check. To do this, call us at (877) 237 6262 or simply log-in to your Bank Freedom Prepaid MasterCard card account online and click on "Request Funds." Once you verify your personal information, a check will be sent to you within 3 to 4 weeks. The fee for this is $14.95; this fee is for requesting a check not for withdrawing money at an ATM.
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