The mission of Bank Freedom Prepaid MasterCard is to provide A Card For Everyone^® and offer our customers the most robust prepaid card account at the lowest possible cost. We started our company with that philosophy and continue to improve our services and lower our fees. There is a reason our customers are so loyal, let us show you how to use your card account to avoid prepaid card fees we don’t want to charge you.

1. How To Avoid Monthly Fees
2. How To Withdraw Cash for FREE and Avoid ATM Machines
3. How to Avoid ATM Owner Surcharge Fees
4. How To Avoid Other Fees At The ATM
5. How To Pay Your Bills With Bill Pay
6. How To Avoid Cardholder Statement Fees
7. Keep Checking Back
   

1. How To Avoid Monthly Fees:

A. Have your Employer or benefits provider direct deposit at least $500 of your Paycheck or Benefits Check into your card account and there will be No Monthly Fee for the given month.
B. If your employer doesn’t offer direct deposit and you would like us to assist your employer with establishing direct deposit, please Contact Us.
C. When direct deposit isn’t available, if you deposit at least $500 in cash deposits using an accepted cash load network there will be No Monthly Fee for the given month.
D. If you don’t meet our minimum load requirements in a given month a monthly fee will apply for that given month. So consider if the benefits we offer are worth the costs you will incur.

Why We Waive Monthly Fees:

We get paid by the companies that accept your card for purchases on each transaction you make with them. We have determined at this time if you meet the deposit requirements of $500 or more deposited each month we can provide our services to you without having to charge you a monthly fee. Many prepaid card companies have not followed our lead yet and they do not waive their monthly fee, however we have a mission to accomplish.

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2. How To Withdraw Cash at No Charge and Avoid ATM Machine:

Many stores with POS terminals, including most grocery and convenience stores will allow you to receive CASH BACK after making a purchase. Make sure to ask the Cashier about their policy of receiving cash back and also find out the maximum amount you can request. When you find a store that allows cash back, simply enter your PIN and then follow the instructions on the POS terminal machine. It should ask you if you would like "Cash Back", make sure to select "YES" or enter the specific amount you would like to receive from the cashier. You will then be charged for your original purchase and the cash amount you received from the cashier. This is the best way to get cash from your card account without paying any ATM fees.

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3. How To Avoid ATM Surcharge Fees:

Did you know the owner of an ATM can charge you a surcharge fee typically ranging from $2.00-$5.00 just for using their ATM? By using a MoneyPass ATM Machine to withdraw cash, we pay the ATM Machine access fee also known as the surcharge. To find a MoneyPass ATM Machine near you, click here.  Also, if you have a smart phone you may be able to download the MoneyPass Mobile Application to find a location nearest you when you don’t have computer access nearby. Remember the cost to use our ATM network is $2.50 per ATM withdrawal. It’s not FREE but it’s a great alternative for our customers who typically pay high check cashing fees.

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4. How To Avoid Other Fees At The ATM?

Avoid ATM Balance Inquiry and ATM Decline Fees: When our cardholders check their balance or try and withdraw more funds then they have available in their card account from an ATM machine we have to pay a fee and intern we have to charge our cardholders a fee. Here is how to avoid incurring those fees:

A. Sign up at No Charge*** email and text alerts. Your cell phone or email will always have your balance on it so you don’t need to make a balance inquiry or get declined because you know your balance.
B. SMS Text: 42265 BAL to receive a text message with your card account balance.
C. Use your cell phone or find a payphone and call the Toll Free number on the back of your card and you get your balance at no charge 24 hours a day seven days a week.
D. Access the cardholder website online to find out your balance and transaction history. It’s always there and just a click away.

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5. Alternative Bill Pay Option:

We understand that not all bills can be paid with your prepaid card so instead of you paying $2.00 - $3.00 to purchase a money order, stamps, and envelopes you can use our on-line bill pay system to make electronic payments and/or send paper checks from your cardholder website.   There is a $1.00 Electronic Bill Pay Fee and a $1.00 Paper Check Bill Pay Fee.

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6. Paperless Statements:

Going paperless saves trees and money!   With paperless statements, you can always go back and find an old statement by simply logging in to the cardholder website. Paperless statements are always no charge and are available 24 hours per day 7 days per week with your online account. To receive a paper statement, there is a $2.00 fee and the statements will be mailed to your home address.

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7. Keep Checking Back:

Since the prepaid card is an emerging industry we are constantly making refinements to the services we offer and we’re always looking for money saving ways to do business so we can lower the fees we charge our customers. If you like our prepaid card services please refer a friend or family member as we believe by offering a quality service at the best rates possible. Our customers are the best marketing tool we have.

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